If your enquiry is urgent, please call 01892 546000. Whilst we check our emails regularly, if you wish to make an appointment or are concerned about your pet's health, it is best to call our reception team rather than emailing.
Opening hours & appointments
The clinic is open from 8am to 7.30pm Monday to Friday and from 9am to 12.30pm on Saturdays. All consultations are by appointment (except for emergencies) - to book, please call 01892 546000. If you would like to see a particular vet please mention this when making the appointment. If you find you are running late or are unable to attend, please call to let us know.
In an emergency, we are available every weekday from 8.00am to 7.30pm, except bank holidays, and from 8.00am to 5.00pm on Saturday and Sunday. Outside of these hours, emergency cover is provided by Vets Now, a dedicated out-of-hours service based at Culverden Vets (11 Culverden Park Road, Tunbridge Wells, Kent, TN4 9RD).
Call 01892 546000 - if the clinic is closed our answerphone will provide you with the phone numbers of our duty vet and Vets Now.
Repeat prescriptions & pet supplies
We keep a large stock of medicines, feeds and pet healthcare products. What's more, our wholesaler delivers to us daily, so if the item you need is not on our shelf we will normally have it by lunchtime the next working day.
All prescription medicines MUST be checked by one of our vets before they are dispensed. We request you give us 24 hours' notice to collect prescription medicines. Furthermore, to meet our legal obligations, patients must usually have been assessed by a vet in the last six months for us to supply a repeat prescription.
If you are interested in joining our team, we invite you to post or email your CV to us. Equally, if you are interested in pursuing a career in animal care or veterinary science we regularly have school pupils and university students gaining work experience with us and are happy to discuss your options with you.
"This card brings special thanks from me...because I'm as pleased as pleased can bee! Thank you." Thank you so much for being such a kind person and such an avid animal lover. As a family, we want to thank you for being willing to wake up at 11.30pm to help a little ghost of a dog and put up with near hysterical women. We are eternally grateful!
Thank you for what you did for Sasha, you actually cared for her it wasn't just a job to you.
To Sarah, thank you so much for everything you have done for Thistle over the last couple of years. She was a little fighter and a true miracle...
I wanted to write to thank you for the wonderful care and attention you gave to Chad, and therefore me too, whenever we attended the surgery and to say that your dedication and devotion is outstanding and has been such a strength...
...wanted to say thank you for your care of our hamsters, reptiles and degus (forgot - rats) over the years.