If your enquiry is urgent, please call 01892 546000. Whilst we check our emails regularly, if you wish to make an appointment or are concerned about your pet's health, it is best to call our reception team rather than emailing.
Opening hours & appointments
The clinic is open from 8am to 7.30pm Monday to Friday and from 9am to 12.30pm on Saturdays. All consultations are by appointment (except for emergencies) - to book, please call 01892 546000. If you would like to see a particular vet please mention this when making the appointment. If you find you are running late or are unable to attend, please call to let us know.
In an emergency, we are available every day from 8am to 8pm, except bank holidays. After 8pm and on bank holidays, our emergency cover is provided by Vets Now, a dedicated out-of-hours service based at Culverden Vets (11 Culverden Park Road, Tunbridge Wells, Kent, TN4 9RD).
Call 01892 546000 - if the clinic is closed our answerphone will provide you with the phone numbers of our duty vet and Vets Now.
Please note: until the current COVID-19 restrictions are lifted our duty vet will only be available until 5pm on Saturdays and Sundays; Vets Now is still available outside of these hours.
Repeat prescriptions & pet supplies
We keep a large stock of medicines, feeds and pet healthcare products. What's more, our wholesaler delivers to us daily, so if the item you need is not on our shelf we will normally have it by lunchtime the next working day.
All prescription medicines MUST be checked by one of our vets before they are dispensed. We request you give us 24 hours' notice to collect prescription medicines. Furthermore, to meet our legal obligations, patients must usually have been assessed by a vet in the last six months for us to supply a repeat prescription.
If you are interested in joining our team, we invite you to post or email your CV to us. Equally, if you are interested in pursuing a career in animal care or veterinary science we regularly have school pupils and university students gaining work experience with us and are happy to discuss your options with you.
Thank you so very much for all the expert treatment, wonderful care and kindness Bobby received during his recent illness. Without your knowledge and skills I have no doubt he would not be with us now. Thank you, also, for making me feel so welcome during my visits while he needed to stay with you. You are a truly wonderful team.
I wish to thank you for doing what had to be done in such a dignified and professional way but with a degree of sympathy and understanding. You not only acted correctly but said the right things and in the right way. You are a credit to the practice and your profession. Thank you.
Thank you so much for all of your support over the past couple of years. It was nice to see how much you all cared for our 'little monster' Kasper and did everything you could for him. He was certainly a character and loved coming for his visits with you… You are all amazing, caring people and we are so grateful for all that you did.
...just to thank you ALL for the care you gave our dog when she was sick. You were fantastic and I will come back again and recommend you to all my friends, as you were recommended to me. Dotty is doing good at the moment, and if that changes you will be the first to hear about it. Thank you again.
To all the staff at Dacre House Veterinary Clinic. Thank you for looking after Prince...